Wednesday, 10 March, 2010
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Referrers ONLY Login
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Equipment
Bathing (BT)
Bed Accessories (BA)
Beds (BE)
Miscellaneous (MI)
Mobility (MO)
Moving & Handling (MH)
Pressure Redistribution & Relieving Equipment
Toileting (TO)
Other Equipment
Special Equipment

Meet The Team
Help & Frequently Asked Questions

REFERRERS ONLY [GP's, Professional Therapists and District Nurses]

How do I obtain my log in code?
How do I requisition equipment?
How do I complete the Requisition Form?
Do I have to order/requisition online, by email?
How will I know that you have received my email Requisition Form?
What if I make a mistake by completing an incorrect equipment requirement?
What if I make a mistake in completing the "Patient Details" section of the Requisition Form?
Cancelling a Requisition
I cannot find the equipment I require on this website, what do I do?

FOR REFERRERS, PATIENTS/CLIENTS AND CARERS

When can I use this site?
What can I find on this site?
How do I use the "SEARCH" facility?
How is the equipment shown?
Can anyone order/requisition equipment?
When can I use this site?
Where are you?
What is your fax number?
What are your office opening hours?
Do your offices close for lunch?
Do you have a car park?
Can I return equipment back to you?
How do I arrange for the maintenance of loan equipment?
How long is the normal loan period?
How do I obtain a short-term wheelchair?
Do you sell equipment?
Do I have to pay for this service?
What do I do about a broken toilet seat?



How do I obtain my log in code?
Phone: 0114 226 3800 with your details
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How do I requisition equipment?
Requisitioning [GP's, Professional Therapists and District Nurses only].

Before requisitioning you will need to log in with your allocated code. When you have logged in you will have your log in code acceptance confirmed on screen.

All equipment codes starting with an "H" are accessible by any Health Care Professional. Stock codes starting with an "S" are accessible by any Social Services Occupational Therapist plus Community Occupational Therapist and District Nurses who have received the relevant training and authorisation from Social Services.

When requisitioning equipment:
[those professionals authorised to requisition the item[s] are noted in red type on the top of each equipment page]

Each item requires you to complete the "compulsory fields" - tick boxes- within the grey area. This covers the method of supply, how quickly the equipment is required and the quantity required. If you have failed to complete this area correctly you will be advised on screen

When you have completed the item request click order. You will then see on screen confirmation of your request on the Requisition Form, click OK and the item will appear on the Requisition Form. You will also see "Patient Details" on screen. These should be completed when you have finished ordering. If further items are required click continue ordering at the bottom left hand side of the screen. You can see your order at any time by clicking on "View Order" in the TOP menu bar. At that stage you also have the option of cancelling all items if you click on clear order or individual items if you tick delete to the left hand side of the item, on the Requisition Form.

On completion of your request/order click on view order on the top panel of the screen [right hand side]. The item[s] code and other completed item details will automatically appear on your Requisition Form.

ONE FORM PER PATIENT/CLIENT
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How do I complete the Requisition Form?
The top section of the form carries your requisitioned equipment, details which you will have completed on the equipment section[s].

You should complete the additional compulsory fields, marked * on this form. Patient Details-these provide full details of the patient/client and you, the referrer. This is a SECURE site [patient/client confidentiality assured]

ONE FORM PER PATIENT/CLIENT

Upon completion the Requisition Form can be emailed online [click send order]
An acknowledgement email will be sent to you. This will contain a reference number, unique to your request
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Do I have to order/requisition online, by email?
No, if you prefer you can fax or post your requirements.

Fax No: 0114 226 3801

Post to:
Sheffield Community Equipment Loan Service (SCELS)
President Park
President Way
Sheffield
S4 7UR
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How will I know that you have received my email Requisition Form?
You will receive an acknowledgement email from scels.com by return. This will contain a reference number, unique to your request.
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What if I make a mistake by completing an incorrect equipment requirement?
Simply click on the delete box, relating to the item, at the left hand side of the item on the Requisition Form. If you wish to cancel the whole request click clear order.
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What if I make a mistake in completing the "Patient Details" section of the Requisition Form?
Either delete and re-type in the correct detail or click "clear form" and start again.
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Cancelling a Requisition
If for any reason you discover, between requisitioning the equipment and its delivery date, that your patient/client has no need for the requisitioned item [s], then please inform us by Email: scels@sct.nhs.uk or tel. 0114 226 3800 or fax. 0114 226 3801
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I cannot find the equipment I require on this website, what do I do?
Contact us by email, telephone or fax with your requirement and we will advise you wherever possible.
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When can I use this site?
24 hours each day, 7 days each week. scels' office hours are shown on the Contact Us section of the site.
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What can I find on this site?
You will find equipment currently available on loan, split into sections as follows

BT Bathing
BA Bed Accessories
BE Beds
MI Miscellaneous
MO Mobility
MH Moving and Handling
LR Pressure Relief
HR
Pressure Relieving equipment
(accessible only via the Tissue Nursing Specialist)
TO Toileting
Other Equipment

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How do I use the "SEARCH" facility?
Simply type in the equipment code number [if known] or an abbreviated item description [e.g. wheelchair/ lifting/crutch/back rest/commode] and the item[s] will appear on screen. Click onto the image required and a larger photograph along with the description will appear Note: codes beginning H0- the 0 is the numeral 0, not the letter o
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How is the equipment shown?
You can view items within a section as "thumbnail" photographs along with the code and then by clicking onto the "thumbnail" of a specific item reveal a larger photograph along with the item's description and details of those Professional Referrers authorised to requisition the item[s].
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Can anyone order/requisition equipment?
No, only GP's, Professional Therapists, or District Nurses. Patients/Clients and Carers cannot requisition equipment and should refer to their GP, Professional Therapist or District Nurse for assessment.
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When can I use this site?
24 hours each day, 7 days each week.
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Where are you?
Sheffield Community Equipment Loan Service (SCELS)
President Park
President Way
Sheffield
S4 7UR
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What is your fax number?
0114 226 3801
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What are your office opening hours?
Monday-Friday, 8.30am- 5.00pm [excluding Bank Holidays]
Contact out of office hours can be made via email.
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Do your offices close for lunch?
No.
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Do you have a car park?
Yes, at the front of our building.
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Can I return equipment back to you?
Yes, with a few exceptions. Phone us for details.
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How do I arrange for the maintenance of loan equipment?
You can phone, fax, or email.
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How long is the normal loan period?
See Conditions of Loan at the foot of each page.
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How do I obtain a short-term wheelchair on loan?
We have a limited number of wheelchairs available on medical referral. Short-term loan of wheelchairs is available from the Red Cross.

British Red Cross
Jessops Riverside
800 Brightside Lane
Sheffield
S9 2RX

tel: 0114 242 7370
fax: 0114 244 1346
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Do you sell equipment?
No, but there are a number of local outlets in Sheffield - e.g. Wicker Mobility Shop and Clark & Partners. back to top

Do I have to pay for this service?
No, however we do expect the loaned equipment to be returned to us when no longer required. At issue you will be given details about the return of the loan equipment.
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What do I do about a broken toilet seat?
Contact us for details.
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