Tuesday, 6 January, 2009
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Meet The Team
What our customers have to say about our service

21/08/2008
Dear Equipment Stores Staff,

Thankyou for your help and support over the last few weeks - especially in identifying and delivering hospital beds at very short notice! As a result a number of extremely ill patients have been able to fulfil thier wish of going home and spending time with their families.

Keep up the good work!

Thanks again.

- District Nurse

21/08/2008
Today I have moved my Mother from my home to her own home. I would like to thank all your team for your very real help in this regard. On other occasions when I have had to ask for your help it has been given with such pleasant manners and attitudes by all concerned, from the people who man the telephones to the men who come and actually do the job..... I have to say that the support I and my family have received out in the community has gone a long way to restoring my faith in human nature. I have encountered very much the same thing in many other sections of the community support system too. I just want you to know that we who rely on you people are grateful for the way you deal with us and conduct your business. - Client

21/08/2008
I would appreciate it if you would pass on my thanks to the members of your staff who were so helpful over the past few months as I nursed my father.

Everyone who I had dealings with was not only reliable, they were pleasant and considerate - from the technicians who delivered the myriad bits of equipment we borrowed to the receptionists we phoned up.

When I expressed my thanks to the technician who collected the equipment after my father died, he made the point that it was a team effort with many people working behind the scenes, from those who made sure the equipment was cleaned ready for re-use quickly, to the staff who handled the paper work. My sincere thanks to all the team.

Please pass on this bouquet of thanks and let those who are 'behind the scenes' know their work is appreciated. - Client

21/08/2008
This is just a truly genuine 'thank you' to you and your staff for all the help you have provided in my home. Indeed it is all so thoroughly in evidense as to be over-whelming and I am still slightly reeling from 'the shock' But please also believe me when I say that I am intensely grateful to all concerned, it's just like christmas all over again.

All my grateful thanks to you and those concerned for helping to make life somewhat easier. - client

21/08/2008
Thank you for all the effort staff have put into getting equipment into our clients homes over the past couple of weeks without your effort we would have been unable to give the service we have given to clients. Thanks to the delivery drivers as well they are a credit to the service. - CRT O.T.

21/08/2008
I want to say a very big thank you to you and your staff for assisting us in the way that you did. I do not see how we could have managed without you all and I appreciate your co-operation very much. - District Nurse